uM
unathi M
1 reviews | Active since Apr 2011
31 Mar 2016, 12:00
No fragrances - Np Shoes - No Handbags - Rags&Rags
Edgars Phalaborwa is a disappointment, the staff is nice and friendly but they DO NOT HAVE ANY STOCK YP SELL. No New handbags / New Shoes / Proper Fragrances ALMOST EVERYTHING IS STORE IS LIKE A \HAND ME DOWN\" OR \"SECOND HAND\"... If you compare this branch to other branches you will swear they have never had a \"SALES OR PRODUCT MANAGER\" VISIT THEIR STORE.<br> They have 2012 Nine-west bags / No POLO / Nothing... Watches Fossil is never heard off... WAHT IS THIS???<br> <br> Please can someone send LASTES BAGS / SHOES / UNDERWEAR AND PERFUMES TO THIS STORE... THERE IS NOTHING FASHIINABLE ABOUNT RAGS.. "
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Edcon's replyOfficial
01 Apr 2016, 09:48Hello unathimab,
We thank you for bringing this matter to our attention. We have escalated the complaint to the Edgars Phalaborwa management for further intervention regarding new stock of merchandise in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. We have escalated the complaint to the Edgars Phalaborwa management for further intervention regarding new stock of merchandise in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Edcon's reply01 Apr 2016, 09:48
Official
Hello unathimab,
We thank you for bringing this matter to our attention. We have escalated the complaint to the Edgars Phalaborwa management for further intervention regarding new stock of merchandise in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. We have escalated the complaint to the Edgars Phalaborwa management for further intervention regarding new stock of merchandise in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.