SK
Siseko K
1 reviews | Active since Jul 2015
03 Aug 2015, 18:11
NO FEEDBACK RECEIVED YET
***/GO <br> <br> Regarding my previous complaint lodged on the 23rd of July 2015, I received communication from a Leone Manneson (Customer Services Administrator, Durban) through email. She assured me the request I made for my ITC payment profile to be updated with the Credit Bureau will be sorted as soon as possible. Is there perhaps a way I could be given a time frame or any status update? I'm in the dark as it is and this is rather urgent. <br> <br> Would kindly appreciate your feedback.<br> <br> Regards, Siseko
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Edcon's replyOfficial
05 Aug 2015, 09:48Hello Myth007,
Thank you for taking the time and discussing the concerns you have on your account. We would like to advise you that feedback regarding the credit bureaus status was e-mailed to you less than 24 hours (24 July 2015) of posting this complaint. You were advised that the update/amendment request of your Edgars account profile was submitted to all credit bureaus.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We would like to advise you that feedback regarding the credit bureaus status was e-mailed to you less than 24 hours (24 July 2015) of posting this complaint. You were advised that the update/amendment request of your Edgars account profile was submitted to all credit bureaus.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
Edcon's reply05 Aug 2015, 09:48
Official
Hello Myth007,
Thank you for taking the time and discussing the concerns you have on your account. We would like to advise you that feedback regarding the credit bureaus status was e-mailed to you less than 24 hours (24 July 2015) of posting this complaint. You were advised that the update/amendment request of your Edgars account profile was submitted to all credit bureaus.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We would like to advise you that feedback regarding the credit bureaus status was e-mailed to you less than 24 hours (24 July 2015) of posting this complaint. You were advised that the update/amendment request of your Edgars account profile was submitted to all credit bureaus.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,