LM
Lwandisa M
1 reviews | Active since Nov 2012
01 Feb 2016, 15:20
No feedback
Today I called *** to follow up on my last complaint since Edcon has not bothered to call me, sms or email me. I spoke to Devan who hung up the phone on me. I am so fed up with Jet/Edcon and I'm going to write a complaint every freaken week!! I requested my credit report from Transunion and I'm still listed by Jet, as owing R2772.00 for an account that I was clearly told by Kenny that is was clear that it was **********ly opened at one of their store because they used a bank statement to open it. I am annoyed to the max and I swear I'm drafting a letter to the retail ombudsman
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Replies (2)0
Replies (2)
Edcon's replyOfficial
04 Feb 2016, 08:22Hello Mokhantso,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,
Edcon's reply04 Feb 2016, 08:22
Official
Hello Mokhantso,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,
Edcon's replyOfficial
04 Feb 2016, 08:22Hello Mokhantso,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,
Edcon's reply04 Feb 2016, 08:22
Official
Hello Mokhantso,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate on the account that was opened on your name.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,