rN
ronel N
1 reviews | Active since Mar 2014
25 Jan 2016, 11:54
no feedback
I duplicated a payment o edcon by accident and requested they return the funds into my account, up till now I have had no response regarding this and I had a telephonic discussion with a help desk consultant assuring me that this payment can be reversed. fix this please as it is urgent and I don't appreciate the delay.<br> <br> Thanks
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Edcon's replyOfficial
27 Jan 2016, 17:24Hello jrnaransamy,
Thank you for taking the time to address your concerns regarding your account payment. Please note we have escalated your query to our accounts department for investigation and feedback will be provided.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Thank you for taking the time to address your concerns regarding your account payment. Please note we have escalated your query to our accounts department for investigation and feedback will be provided.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Best regards,
Edcon's reply27 Jan 2016, 17:24
Official
Hello jrnaransamy,
Thank you for taking the time to address your concerns regarding your account payment. Please note we have escalated your query to our accounts department for investigation and feedback will be provided.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Thank you for taking the time to address your concerns regarding your account payment. Please note we have escalated your query to our accounts department for investigation and feedback will be provided.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Best regards,