NO DELIVERY NO RESPONSIBILITY ON ORDER

Hi<br> <br> I placed an online order on the 9 December 2015 @ Boardmans.<br> <br> Only half the order was delivered on 11/12/2015. <br> <br> I sent about 6 emails - ALL of them returned due to wrong email on their website.<br> <br> I called every single day, the 1st day I had to repeat my order about 4 times to Mpho as she kept on writing the incorrect words and order down. She eventually told me she had no info on the order number and had to rely on me solely as online orders are handled by a different department. They will look into short order and come back. THey did not. I called again and spoke to various people until I got to Sipho- on hold for 20 minutes and then he dropped the call, no courtesy of phoning me back even though he had all my details., <br> <br> I called again and again until I refused to speak to anyone else but a manager. Cynthia Reddy called me back and said she would get to the bottom of the problem as she was the manager - she never did and never called me back as to what she sorted out.<br> <br> This order was for R3200 and wa done on my Edgars card.<br> <br> Still no response as to what went wrong or what went right or as to what they are going to do. Pathetic service after I spent about 2 hours on my cell!