No Customer Service Reference number EDRF ***316

<p>On the 30th May I have noticed that every month since September 2015 there is amounts going off for SMS Air Subsricption and Cell C airtime subsription fee of R25 each. I do not even own a cell c number!</p> <p> </p> <p>I spoke to a consultant on the 30th of May he said they will phone me back in 48hours to refund me and send me a reference number EDRF 160 ********** 316</p> <p>Two weeks passed and still they havent phone me back</p> <p> </p> <p>I phone yesterday again on the 14th June, the lady said she can see who dealt with my complain and the guy that helped me will phone me back within an hour. Well I am still waiting, so as for the 2 weeks ago call.</p> <p> </p> <p>I have to phone the customer call centre evertytime from my cell phone and who will refund me for those calls? For something I did not authorise on my account???</p> <p> </p> <p> </p>