JC
Jonathan C
1 reviews | Active since Mar 2013
27 Jun 2017, 22:39
No Answers or Commitments
<p>Been asking for nearly a month now about my insurance claim, shouldn't have to keep asking and asking for a direct answer.</p> <p> </p> <p>Besides giving me unrelated replies, asking me to call in to the service center... And the Albert Sithole basically telling me the obvious, that it's still being processed. I feel it is unacceptable and would like to know the answers to the questions i raised with Albert Sithole.</p> <p> </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Edcon's replyOfficial
28 Jun 2017, 08:55Kindly be advised that the matter regarding your claim has been sent directly to the accounts team for actioning as you have been liaising with Albert Sithole . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply28 Jun 2017, 08:55
Official
Kindly be advised that the matter regarding your claim has been sent directly to the accounts team for actioning as you have been liaising with Albert Sithole . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
28 Jun 2017, 08:56Kindly be advised that the matter regarding your claim has been sent directly to the accounts team for actioning as you have been liaising with Albert Sithole . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply28 Jun 2017, 08:56
Official
Kindly be advised that the matter regarding your claim has been sent directly to the accounts team for actioning as you have been liaising with Albert Sithole . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,