1 reviews | Active since May 2016
New account declined
I app**** for a new account and was declined.That's strange; my application for a credit card at Nedbank has been approved; they use the same credit bureaux, and information. Banks normally apply very strict lending criteria. Why can't Edcon approve a mere retail account? Please improve your vetting systems. PS- I am not pummeling you for an account; I merely want to raise a point.
We have received your concerns and apologise for the inconvenience caused by the matter.
Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. We apologise again for any frustrations incurred. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.
Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. We apologise again for any frustrations incurred. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.