NEW ACCOUNT - ADMINISTRATIVE DISGRACE

Opening a new account at Edgars is no easy task - in fact following my experience - one should best pack a travelling bag and enough food. I arrived at Edgars (Menlyn) last night and supp**** my documents to the new accounts administrator. Upon capturing all my details (just past 19:00) - the system went off-line and she advised that system support is available until 19:00 only - but their store is open until 20:00 - someone please explain the logic? She then captured my details in the morning. I went to Edgars Eastgate this afternoon - to make a long story short - the Manager really tried to help me because my \new account"was still pending. Edgars sent my documents to Edcon 5 times. EDCON's excuse - WE CAN'T VIEW THE DOCUMENTS? The irony is that Edcon staff put absolutely no effort into opening my account whatsoever.<br> I left Edgars (ALMOST 2 HOURS LATER) with no luck. EDCON - YOUR \""NEW\"" ADMINISTRATIVE PROCESS IS A DISGRACE!!! If you can't even open an account - I am questioning how fruitful paying an account will be? I DO NOT WANT AN ACCOUNT WITH EDCON ANYMORE - YOU CAN KEEP IT!! This is 1 organization I have vowed never to shop from again!"""