mS
maria S
1 reviews | Active since Sept 2019
17 Sept 2019, 13:49
Never told us Hisense U605 us network locked
My friend bought a Hisense U605 from Jet on Sunday 15 September 2019 but its saying network locked. But why are they forcing her to use a vodacom sim????????? Jet never said its network locked I bought the same phone at Ackermans and mine works on any network and it's also a Vodacom phone. Now they refuse to exchange or refund
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Edcon's replyOfficial
18 Sept 2019, 12:03Dear Maria,
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
Edcon's reply18 Sept 2019, 12:03
Official
Dear Maria,
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team