My weekends, money & time belong to EDCON?

My account number is: ***<br> <br> I had a challenge on the Saterday the 6th February 2016 at Bedfordview Centre's Boardmans store.<br> Firstly, I had thank you points and a plus balance on my account, when I entered the store. <br> So when I decided to purchase a 7 piece pot set in cash, I merely needed to pay the difference my account had. But I spent over 2 hrs holding a new born baby, for a transaction that should have taken all but 5 mins, as I have experienced at many other retail shops...and this being assisted by the store manager, Nathi..... <br> <br> Doubting the staff's abilities, the next day, the 7th FEb 2016, I went to Greenstone Boardmans and spent an hour with them trying to get the story from the Bedfordview branch to correct the account, my time was wasted by EDCON again. When I left my account was on R0.00 - And was then CLOSED!!!!!<br> <br> I went to Greenstone Boardmans request a settlement letter on the 27 Feb 2016, to find..... lo and behold, EDCON states that I owe R1800 on my account...I spent another 2 hours at the store calling customer services and EDCON ***** services trying to settle this matter.....again! <br> <br> YOU SORT THIS OUT &amp; THEN YOU CALL ME EDCON!