NL
Ntlotliseng L

1 reviews | Active since Jul 2016

11 Jan 2017, 13:32

My ITC Record

<p>In 2015 i took a consolidation loan so that i can settle edcon account in full and the bank did pay them. but to my surprise i still owe you R5 866.00. This is affecting my credit score especially because i did pay this account. I have send a number of emails to edcon asking for assistance but all I’m getting is a run around and being send from pillar to post. Please settle my account or advise me what’s going on.</p>

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Replies (1)
Edcon
Edcon's reply12 Jan 2017, 10:41
Official

Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note we have forwarded the query to Accounts department for further assistance and feedback will be provided.

Your reference number is ***/GO.

If you ever need to speak to us, please call us on ***.



Kind regards
Customer Experience Team
***

Best regards,