My issue is not being resolved with Edcorn

<p>Ref number 085/GO Acc number : ********** ********** 89413</p> <p> I was told amounts billed for financial services was removed and Mohamed keep on telling me about a purchase i made and the amounts i paid for financial services im still not being told why the balance stays the same and not being told why i was **** to he goes on hello peter but he is not resolving my issue im asking again How much did i pay on this account thus far ?How much did i buy for? What was the credit i got on the account ? and why was i told that the amounts paid for financial services was reversed because Mohamed Jamaludien comes with a old story of financial services that i thought was resolved back than because i was told the financial services has been cancelled the amounts paid for financial services was reversed if so why is my balance not going down that’s my problem i cannot pay and pay and see the balance is not going down in any way that’s very unfair why is it so hard for EDCORN to resolve my issue and make me happy client like all other companies .</p> <p> </p> <p>Regards </p>