DM
Dineo M
1 reviews | Active since Mar 2013
29 Sept 2015, 13:38
My calls were disconnected 4 times
I have called your call centre 4 times in the last 30minutes and have been cut off. I need to query why my account is showing that Im 150+ days in arrears when its up to date. call me and tell me what is going on.
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Replies (1)
Edcon's replyOfficial
30 Sept 2015, 10:40Hello Mphetshi,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply30 Sept 2015, 10:40
Official
Hello Mphetshi,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***