DD
Donald D
1 reviews | Active since May 2013
29 Sept 2015, 11:27
my account was closedwithout my permission
my edgars account was paid in full even more than what is owing but to my suprise went to edgars in clearwater mall when i tried to use my account was told its been closed withoutmy permission i have been your customer for the very long time and was never behind with any payment,need someone to call me urgently and explain why my account was closed need that account to be opend as soon as possible contact me on *** or ***
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Edcon's replyOfficial
30 Sept 2015, 09:59Hello donaldd,
Thank you for your bringing this matter to our attention.
Please be advised as per email received from Direct Axis (PTY) LTD, your account was requested to be closed as they have provided power of attorney for the account closure.
The reference for your query is as follows: ***/GO
Should you have any further enquiries, kindly contact the accounts department on ***, you will then be advised accordingly.
Kind regards,
Edcon customer experience team
***
Thank you for your bringing this matter to our attention.
Please be advised as per email received from Direct Axis (PTY) LTD, your account was requested to be closed as they have provided power of attorney for the account closure.
The reference for your query is as follows: ***/GO
Should you have any further enquiries, kindly contact the accounts department on ***, you will then be advised accordingly.
Kind regards,
Edcon customer experience team
***
Edcon's reply30 Sept 2015, 09:59
Official
Hello donaldd,
Thank you for your bringing this matter to our attention.
Please be advised as per email received from Direct Axis (PTY) LTD, your account was requested to be closed as they have provided power of attorney for the account closure.
The reference for your query is as follows: ***/GO
Should you have any further enquiries, kindly contact the accounts department on ***, you will then be advised accordingly.
Kind regards,
Edcon customer experience team
***
Thank you for your bringing this matter to our attention.
Please be advised as per email received from Direct Axis (PTY) LTD, your account was requested to be closed as they have provided power of attorney for the account closure.
The reference for your query is as follows: ***/GO
Should you have any further enquiries, kindly contact the accounts department on ***, you will then be advised accordingly.
Kind regards,
Edcon customer experience team
***