MT
Mafedi T
1 reviews | Active since Nov 2019
19 Apr 2020, 15:26
Ms Tladi
Hi i have received the statement nd it doesn't look like the amount u have been charging me for airtime which I never signed for has been reversed ,can I kindly request that the amount be reversed from July 2018 coz I'll never pay for something that I have never used please please before this get escalated I'm hoping for your positive respond.....
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Edcon's replyOfficial
22 Apr 2020, 12:45Good day Mafedi T,
Thank you for your post.
Our sincere apologies for the delayed response, kindly be advised that we will follow up with RMCS and provide feedback.
Your reference number is ***/GO.
Kind regards
Edgar's Customer Experience Team
***
Thank you for your post.
Our sincere apologies for the delayed response, kindly be advised that we will follow up with RMCS and provide feedback.
Your reference number is ***/GO.
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Edcon's reply22 Apr 2020, 12:45
Official
Good day Mafedi T,
Thank you for your post.
Our sincere apologies for the delayed response, kindly be advised that we will follow up with RMCS and provide feedback.
Your reference number is ***/GO.
Kind regards
Edgar's Customer Experience Team
***
Thank you for your post.
Our sincere apologies for the delayed response, kindly be advised that we will follow up with RMCS and provide feedback.
Your reference number is ***/GO.
Kind regards
Edgar's Customer Experience Team
***
Best regards,