1 reviews | Active since Apr 2015
Most *********** staff ever!
An online order was placed through Boardmans online on the 17 March 2015. It was dispatched on the 20 March 2015. Sadly, I had to follow up twice on where my order was since it has not reached me within the specified 2-5 working days. Have in mind that this was actually a birthday gift. <br> <br> The goods was delivered damaged on 1 Apr 2015 and I did not accept it. As per the policy I notified Boardmans Online via their only means of communication: e-mail. They only responded on 9 Apr 2015 stating: \our sincere apologies .... Please be advised that your new order is being created and you will be contacted as soon as it is ready and out for delivery."<br> <br> I am still waiting to be contacted. Therefore"
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused to you. As per our telephonically discussion kindly note that we are happy to hear that you received your goods today all in good order.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused to you. As per our telephonically discussion kindly note that we are happy to hear that you received your goods today all in good order.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support
Your reference number is :***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,