CM
Craig M
1 reviews | Active since Jan 2011
04 Dec 2016, 10:20
Monthly fee
<p>Today I used my card for points only not to make a purchase using the card at CNA</p> <p>the teller needed me to accept some R22odd per month for the privilege of having a card.</p> <p> </p> <p>He said there won't be a charge if I don't owe anything in the card.</p> <p> </p> <p>Please confirm this is true and I won't be charged the monthly fee?</p> <p>if you are going to charge me for having a card then please assist me in CANCELLING THE CARD??</p> <p> </p> <p>look forward to hearing back from you.</p> <p> </p>
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Replies (3)CM
Craig M's updateReviewer Update
11 Dec 2016, 13:411 week later and no reply.
disgusted in how things have changed!!!
CM
Craig M's update11 Dec 2016, 13:41
Reviewer Update
1 week later and no reply.
disgusted in how things have changed!!!
Edcon's replyOfficial
20 Dec 2016, 20:39We must apologise for the delayed response.
Please be advised as per investigation, your query is being attended to by our accounts department.
We must apologise for the inconvenience caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edcon's reply20 Dec 2016, 20:39
Official
We must apologise for the delayed response.
Please be advised as per investigation, your query is being attended to by our accounts department.
We must apologise for the inconvenience caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
CM
Craig M's updateReviewer Update
21 Dec 2016, 05:2116 days to respond.
I have closed my account.
CM
Craig M's update21 Dec 2016, 05:21
Reviewer Update
16 days to respond.
I have closed my account.