MONEY PAID NOT ALLOCATED TO EDGARS ACCOUNT

I made a EFT payment of R4,000.00 on our Edgars account on the 5th May 2015. I used the correct bank account number which is FNB *** but made an error on my account number as the reference.<br> On the 1ste June 2015 after receiving my EDgars account I noticed that my payment does not reflect on the account. I phoned the accounts department on the 1st June 2015 and was instructed to e-mail my proof of payment to [Email Removed] and to [Email Removed] Which I did. On the 11 June 2016 after not receiving any response I phoned again and was again instructed to e-mail the proof of payment. Which I did.<br> On the 17 August 2015 the money was still not reflection on our account and again I phoned and was instructed to send proof of payment. Again I send the proof of payment to [Email Removed] and [Email Removed] I again phoned on the 17 Sept 2015 and was again instructed to emial the proof of payment to [Email Removed] and I also cc [Email Removed] and [Email Removed]<br> Last nite again I noticed on my account that the payment still does not reflect on my account.<br> Now I just wonder were to go now?