Money disappear in CNA gift card
<p>Hi i have a query were my gift card was used in a different store and went there the footage show the person use a number to transfer to another card got the gift card in mall of Africa CNA and the money left was used in four ways EDGARS </p>
We have escalated the complaint to the Edgars Fourways mall management to address as our valued customer is not happy that the balance on the gift card was used in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Fourways mall management to address as our valued customer is not happy that the balance on the gift card was used in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.