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nokuthula S

1 reviews | Active since Mar 2015

29 Apr 2015, 16:53

mbd settlement

This is the 4th time I'm reporting this matter, this has bbeen going on from december last year. I had a edgars acc and it was handed over to legal, I called the attorneys to my delight they gave me a offer to settle the account @ a 80% discounted rate, I went straight to branch and paid the amount but now nobody wants to own and add the discounted rate, gone back and forth.<br> <br> The phone has been dropped on me, went to branch they tell me to speak to the attorneys and I keep going back and forth. Been trying to apply for vehicle finance but I can't because of this ridiculous, joke they call a company. This has caused me sleepless nights, feels like my life is at a standstill because of Edcon and MBD. <br> <br> As a consumer this is inappropriate and I'm disguisted by edgars service I regret the day I opened that account. When I payed settlement with other companies I never had a problem I'm appaled by edgars and its customer service team.<br> <br> I would never refer anybody to open a edgars account because of what I have been through.<br> <br>

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Replies (1)
Edcon
Edcon's reply02 May 2023, 21:58
Official
Hello nokxiness,

Thank you for bringing this matter to our attention , we apologise for any inconvenience caused. Kindly note as per our communication with the MBD attorneys .

\In respect of legislation and confidentiality

Best regards,