KM
Khanya M
1 reviews | Active since Dec 2012
06 May 2015, 11:36
Matter Ignored
Hi <br> <br> Ever since I wrote I complaint here regarding Edcon and Finrite,I have not received any response from where the matter was escalated to, As per the previous response from edcon [reference number is : ***/GO]<br> <br> Sino from Edgars Mdantsane has been in contact with the finrite call centre ,even today they still not giving him concrete information regarding the cellphone they took for repairs.<br> <br> rite now I feel like my matter has been ignored <br> <br> Khanya<br> <br> <br> <br> <br>
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Replies (1)
Edcon's replyOfficial
06 May 2015, 14:31Hello Ikho,
we apologise for the delay ,Kindly note we have re-escalated your query as a matter of high importance and priority ,directly to the Finrite management to attend to your concerns urgently.
Thank you for your business and we look forward to your continued support.
Your reference number will remain the same : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
we apologise for the delay ,Kindly note we have re-escalated your query as a matter of high importance and priority ,directly to the Finrite management to attend to your concerns urgently.
Thank you for your business and we look forward to your continued support.
Your reference number will remain the same : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edcon's reply06 May 2015, 14:31
Official
Hello Ikho,
we apologise for the delay ,Kindly note we have re-escalated your query as a matter of high importance and priority ,directly to the Finrite management to attend to your concerns urgently.
Thank you for your business and we look forward to your continued support.
Your reference number will remain the same : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
we apologise for the delay ,Kindly note we have re-escalated your query as a matter of high importance and priority ,directly to the Finrite management to attend to your concerns urgently.
Thank you for your business and we look forward to your continued support.
Your reference number will remain the same : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,