Mango Airline ticket

I made a booking for my two cousins for a flight on Tuesday, 29-Oct-2015 with the above reference of which I initially tried to pay using my Edgars accountbut the payment did not go through. I even went to Edgars on the same day to enquire and it was confirmed that no payment for the flight went through my account. Taking into consideration that the ticket would expire after 24 hours I then paid using my cheque card and it was then that I received confirmation of the flight reflecting deduction from my cheque card. Even when my two cousins that I had booked on their behalf got to the airport, the only thing that was requested was my cheque card that I used to pay for the flight in order to issue flight boarding passes.<br> <br> I went to pay my account at Edgars on Sunday, 04 November 2015 but I realised that my balance was not the same as previous. When I enquired from customer service I was told of the payment of a mango flight. I therefore hereby request reversal of the deduction from either my cheque card or Edgars account. Been sent from pillar to post, sent emails to customer care, went to the store, amount deducted still has not been reversed and no response from customer care<br>