1 reviews | Active since Jul 2013
Lost phone and disgusting attitude
<p>I took my cellphone into jet store in cresta on the 12 December 2016 but my phone is still not returned, between jet & Fin Right someone lost my cellphone and nobody wants to be held accountable. I want my cell phone </p>
We have escalated the complaint to the Jet Cresta mall management to address as our valued customer is not happy that you reported the faulty cell phone in store and meaningful feedback has not been reverted to you regarding the repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Cresta mall management to address as our valued customer is not happy that you reported the faulty cell phone in store and meaningful feedback has not been reverted to you regarding the repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
When will this be resolved as I have been waiting since 2016 December I need an immediate response
When will this be resolved as I have been waiting since 2016 December I need an immediate response