sK
shabbar K
1 reviews | Active since Aug 2012
02 Jul 2015, 12:29
Listing not removed
My account was paid up in February 2015 and i received a paid up letter from edcon stating the account has been settled and they would update the ITC records . 5 Months down the line and my ITC records were not updated , the records still show an outstanding amount and this has affected my credit report in a negative way . edcon please update my record and fix the mess you made .
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Replies (1)
Edcon's replyOfficial
03 Jul 2015, 13:50Hello sk786,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
As per our telephone discussion please note we will be addressing your concerns with our accounts manager directly for further assistance.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
As per our telephone discussion please note we will be addressing your concerns with our accounts manager directly for further assistance.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,
Edcon's reply03 Jul 2015, 13:50
Official
Hello sk786,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
As per our telephone discussion please note we will be addressing your concerns with our accounts manager directly for further assistance.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
As per our telephone discussion please note we will be addressing your concerns with our accounts manager directly for further assistance.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,