**** to by edcon representative

I was approached in a local mall and ask if I had a Jet accounts and my response was that I have an Edgar account. The sales agent want to offer me other products of which I declined but insisted she look at my account on the system. After she went on to my profile, she informed me that I had insurances on my account and that she offered to remove them. I was so shock that I was more than thankful for her service and signed all the slips she provided. This was in August 2016. At that time I was not receiving emailed statements as my email address had changed. Only in February 2017 did I realized that several insurances were *******ly loaded on my account. I immediately cancelled them and request clarity on how this occurred. It all steamed from the encounter with that sales agent how fooled me into thinking that I was signing to remove insurances off my account, mean while she was loading them and gaining commission. Later I realized from the store that edcon had employed these sales agents to get people to open accounts and had been dismissed after many customers had complained of similar situations. In a period of seven months, over R 1000 worth of ********** insurances was deducted from my account. I began to email edcon with many generic response saying that I signed and never queried the insurances within a 30 day period. I explained that the sales agent **** to me and that it occurred with many other customers but after over 10 emails, edcon did not acknowledge any part responsibility in this ******* actions. After requesting further investigation and someone to contact me to explain my situation, not once did anyone contact me. The personal at jet riverside helped by sending a letter of motivation to remove the insurances with no success. I feel edcon treated me unfairly and was not willing to take part responsibility. I feel that all they want is money and they will get it anyway they can. Planning on cancelling my account soon.