***** & Dishonest!

I app**** online for a Jet Account.<br> I was approved and needed to go into my nearest Store with my ID.<br> Upon seeing you required my ID, I called your New Accounts Departments to find out if the store would accept a copy of my ID as my original one had been ******. Annetjie confirmed that I would have to confirm with the branch.I then called Jet Fourways Mall and a lady picked up. I asked her the same question and she confirmed that yes, I could come in with a copy.<br> I go to Jet Fourways. I present the sms and my ID copy, the lady assisting me goes and speaks to a gentlemen who I later found was called Terrence who then came back and told me unfortunately I cannot get my card because I don't have my original ID. I then explained I had called earlier to confirm, he didn't seem bothered at all. He then went to call a lady called Dudu who told me the exact same thing \sorry we cant help"and all of a sudden none of the staff recall speaking to me?!?! <br> I would have not wasted my time and money had I been told the correct info. I am appalled by the way Terrence and Dudu handled the situation and I was indirectly labelled a **** because none of the staff recall speaking to me! #Disgusted"""