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jabu N
1 reviews | Active since Jun 2015
30 Jun 2015, 02:24
legal action
Im going to take legal action against edgars vaal mol if the lady named malefa is not disciplined nd i be made aware of steps that wer taken agaibst her. She violated my ryts by swearing at me in the store saying im full of ****, nd told me she was doing me a favour. I called her manager who cudnt calm the situation. I have raken fotos of the incident as evidence, i ask that i be contacted immediatly for full details *** before i upload the incident on social networks
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Edcon's replyOfficial
02 Jul 2015, 14:39Hello jabza,
Thank you for highlighting the flaw during your recent visit to our Edgars Vaal Mall store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
The matter raised has been forward to senior store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for highlighting the flaw during your recent visit to our Edgars Vaal Mall store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
The matter raised has been forward to senior store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Edcon's reply02 Jul 2015, 14:39
Official
Hello jabza,
Thank you for highlighting the flaw during your recent visit to our Edgars Vaal Mall store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
The matter raised has been forward to senior store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for highlighting the flaw during your recent visit to our Edgars Vaal Mall store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
The matter raised has been forward to senior store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***