Lack of Correspondence

<p>Edcon is absolutely horrible!</p> <p> </p> <p>I was unable to pay my account for a few months but started paying them. Firstly, they don't advise me that my account installments have increased and then I had to contact them regarding my account since they "conveniently" don't have my contact details but can send an SMS saying I need to make an immediate payment. I was waiting for someone to contact me for months so I can set-up a payment plan but received no correspondence. Instead thye contact my mother????? to inform her about MY account????</p> <p> </p> <p>Terrible service</p>