*** service to say the least

<p>My baby sister had an account with Jet which she maintained well until she paid her debt off. Only to find out that there were monthly charges to the account that she wasn't aware of. Nonetheless she ended up paying the outstanding amount claimed and was never made aware that she was listed on ITC. This she wa only made aware of when she tried to apply for an account at another institute. </p> <p> </p> <p>We then went to Jet (Matlosana Mall - Klerksdorp) and was assisted by a lady called Maria who then called her colleague to contact Jet's Acc dept. regarding the matter because when they looked at their system nothing was being owed to them. </p> <p> </p> <p>At acc's dept. we spoke to Jeebesh he said his name was who also confirmed that nothing was being owed to the store and that we shouldn't be experiencing the issues we are. He then promised to send us a confirmation letter on Monday morning (23rd May 2016). To this hour we are still waiting for his email. </p> <p> </p> <p>Over and above that the issue is now even if we have the letter her name is still with ITC yet she doesn't owe anyone. </p> <p> </p> <p>This is really *** service to say the least. </p>