Junk status service. SIES.

<p>so i have had my edgars account for little over a year now, and it is paid every month, on time and often more than what is required. last year sometime, i cant recall the exact month, i accidentally missed it on my list of payments to make, but realised my mistake soon after and made the payment. Now almost a year later, i see they have recently added a yellow mark on my ITC score, for July 2016 where they claim i was 30 days in arraers. this is absolutely not true and i have called in and sent them a proof of payment for that month. i have sent follow up emails and still no reply and NO joy! what an absolutely inefficient company. this month i will settle my account and they will lose me as a customer for life. i will also be escalating this matter to the FAIS Ombud for financial services and they will be liable for the admin costs thereof, which is even more than what i owe on my account currently. Just because they are so unhelpful and inefficient. </p> <p> </p> <p>this is a typical case of treating the customer unfairly. and its not on! JUNK STATUS SERVICE. SIS ON YOU EDGARS.</p>