Jet mart resfused to exchange my defective stove

bought a stove on Sat and as I was using it for the 1st time on Sunday I realised the plate had cracked, I immediately switched it off and put it away and continued using my hot plate, on the Friday I went to the store to have it exchanged and to my surprise the salesperson told me I can't have it exchanged as it has already been 7 days, I've never been an expert in maths but as far as I can tell, from Saturday to Friday that's 6 days, I stay in Tembisa and I wasn't about to take a day off work to go to JHB to exchange a stove when the terms of exchange clearly state that goods can be exchanged within 30 days of purchase date.<br> <br> I left the stove at the store, I then contacted their customer service and as much as the lady believed I was entitled to an exchange just like shivanee said edcon has no authority over him and can't tell him how to run his business so he still refused to do the exchange, the last I heard from their customer service they told me they're going to contact the regional manager and unfortunately I haven't heard from them since, I hope this time this complaint reaches someone who does have authority over Shivanee as I am not letting this matter rest until I get