MC
Martin C
1 reviews | Active since Aug 2017
03 Dec 2019, 19:11
JET / EDCON *****
So your piece of **** company forgets to charge interest for 2 months and I paid my account up and you go and list on my ITC report as me being in arrears , I will be taking legal action against you **** company , ITC listing for R180 , i will close my ****en account
Helpful (0)
Replies (2)0
Replies (2)
Edcon's replyOfficial
04 Dec 2019, 10:47Dear Martin
Thank you for bringing this matter to our attention .
Please accept our apologies for the frustrations caused to you with the account billing .
Although the account was paid up the financial services have not been cancelled as a result the account was still being billed.
We will escalate your query to our regional credit office and feedback will be provided to you regarding the credit profile update .
Your ***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for bringing this matter to our attention .
Please accept our apologies for the frustrations caused to you with the account billing .
Although the account was paid up the financial services have not been cancelled as a result the account was still being billed.
We will escalate your query to our regional credit office and feedback will be provided to you regarding the credit profile update .
Your ***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,
Edcon's reply04 Dec 2019, 10:47
Official
Dear Martin
Thank you for bringing this matter to our attention .
Please accept our apologies for the frustrations caused to you with the account billing .
Although the account was paid up the financial services have not been cancelled as a result the account was still being billed.
We will escalate your query to our regional credit office and feedback will be provided to you regarding the credit profile update .
Your ***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for bringing this matter to our attention .
Please accept our apologies for the frustrations caused to you with the account billing .
Although the account was paid up the financial services have not been cancelled as a result the account was still being billed.
We will escalate your query to our regional credit office and feedback will be provided to you regarding the credit profile update .
Your ***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,
MC
Martin C's updateReviewer Update
09 Dec 2019, 08:42This was finance charges after the fact due to Edcon systems being ****
MC
Martin C's update09 Dec 2019, 08:42
Reviewer Update
This was finance charges after the fact due to Edcon systems being ****