1 reviews | Active since Jan 2017
jet clothing stores : accounts
<p>I have opened an 6 month interest free clothing account with NO jet club. I received my first statement in January 2017 and saw that it was a 12 month interest account and that they've added the jet club.</p> <p> </p> <p>I would like to lay a complaint because I didn't ask for the changes. Now they want to blacklist me with the credit bureau.</p> <p> </p> <p>If this matter is not solve within one week from now I will have to take this matter further</p> <p> </p> <p>Account ********** ********** 52108</p> <p> </p> <p>Marshall mcpherson</p> <p> </p>
Thank you for bringing this matter to our attention. The account was approved on 12 months interest plan and was accepted and signed by you and a Credit Agreement (Credit Terms & Conditions) were communicated.
Jet Club or other financial products on the account are optional and can be cancelled by the customer anytime.
The Jet Club on your account was cancelled at your request on 04/01/2017 upon your visit to Jet Worcester.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this matter to our attention. The account was approved on 12 months interest plan and was accepted and signed by you and a Credit Agreement (Credit Terms & Conditions) were communicated.
Jet Club or other financial products on the account are optional and can be cancelled by the customer anytime.
The Jet Club on your account was cancelled at your request on 04/01/2017 upon your visit to Jet Worcester.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***