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shelani L

1 reviews | Active since Oct 2017

16 Oct 2017, 13:26

JET ACCOUNT REFLECTING ON MY CREDIT RECORD STILL AFTER 4 YEARS

Good day My Jet account was fully paid in June 2013 which I have a confirmation letter that it was paid in full from Edcon. Only to find out recently that my Jet account still shows on my credit record at the credit Burreu as unpaid debt. I tried calling the edcon groups account department but is transferred from the one person to the other ending up with no airtime left. Please contact me as soon as possible via email on **********

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Replies (1)
Edcon
Edcon's reply16 Oct 2017, 16:36
Official

Kindly be advised that the matter regarding the Credit bureau update has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards

Customer Experience Team

Call Centre: ***