NG
Nodumo G

1 reviews | Active since Nov 2011

23 Jun 2015, 15:11

JEAN DYE TURNS MY FINGERS INTO BLUE SMURF

BOUGHT BLUE JEANS LAST WEEK FROM JET EASTGATE, RINSED THEM THIS MORNING. TO MY SHOCK AND HORROR THE AMOUNT OF DYE THAT CAME OUT CAUSED DYE TO BE EVERY WHERE..MY SINK AND BATHTUB, KITCHEN COUNTER AND WORSE OF ALL MY HANDS.IT COLOURED MY NAILS AS WELL AND AS A RESULT I HAD TO COME TO WORK WITH TRACES OF DYE ON MY HANDS(HOW EMBARRASSING!!).<br> THIS IS A SERIOUS ISSUE THAT NEEDS TO BE VIEWED BY THE MANUFACTURERS BECAUSE IT MEANS THEY ARE USING TOO MUCH FABRIC DYE IN THE COLOUR PROCESS. NOW IM TRULY DISAPPOINTING BECAUSE IT MEANS EVEN MY UNDER GARMENTS ARE GOING TO BE DYED EVERY TIME I WEAR THESE JEANS :(

0
Replies (1)
Edcon
Edcon's reply24 Jun 2015, 16:18
Official
Hello zonezee,

Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Please note that all our products go through a rigorous quality assessment before they hit the sales floor.

The concerned raised will be forwarded to the Buyers to address it.

We look forward to being of better service to you in future and trust that the above will be accepted favorably.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience team
***