ive reported the matter on the 25th April

I refiloe Mabogoane have a complain with edcon regarding the cancellation for airtime on the 25th April with the headoffice and customer service and i also called on the 09th May spoke to Neo about loading BIS for me he promise to log a call for me i have to wait for almost a week nothing happened of which ive been calling almost the whole week for assistance, after another week ive called them to check if the airtime cancelled they say yes ive spoke to several agents also Thembisile from the head office and they put airtime again on the 1st of May i called them they say no its the last airtime as theyve cancelled as my request but still now on the1june they did put an airtime and i spoke to duduzile and sharon theyve log a call for me and transfer my call to Thembisile she told me the same thing that its the last airtime of which i dont need it and my phone is not cancelled to prepaid it still shows under contract when i call vodacom to assist me with my phone i cant receive messages to me its like i dont have a phone i cant load BIS am not happy at all with their service at all i need the matter to be sorted by today as am waiting for serious smessess.