NG
Nathanual G
1 reviews | Active since Feb 2011
05 May 2015, 08:59
ITC Update
I have paid edgars off on the 15thof December 2014 and have complained numerous times for them to update with all the credit bureus, everytime its the same thing all they can do is send me a paid up letter... recently they told me they will send another update and it wil take another 20 days however my life has been on hold for the past 5 months they refuse to update my information...... i swear i will sue you if you dont update this and fast. (****ed off) and i got all the emails and you got the recordings of my requests via telephone.
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Edcon's replyOfficial
05 May 2015, 12:32Hello Tennie20,
This certainly sounds like an unpleasant experience you had with our accounts team and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the accounts manager directly and feedback will be reverted back to you.
Thank you for your feedback and we look forward to your continued support.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
This certainly sounds like an unpleasant experience you had with our accounts team and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the accounts manager directly and feedback will be reverted back to you.
Thank you for your feedback and we look forward to your continued support.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edcon's reply05 May 2015, 12:32
Official
Hello Tennie20,
This certainly sounds like an unpleasant experience you had with our accounts team and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the accounts manager directly and feedback will be reverted back to you.
Thank you for your feedback and we look forward to your continued support.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
This certainly sounds like an unpleasant experience you had with our accounts team and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the accounts manager directly and feedback will be reverted back to you.
Thank you for your feedback and we look forward to your continued support.
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,