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Phumlani M
1 reviews | Active since Sept 2015
11 Nov 2015, 16:17
ITC UPDATE
no i am tired of begging edgars to do their job, i paid them on the 2 july but still they haven't updated my payment profile from ITC and reported the query on the 26 oct they said it will take 7 working days to update it but still today i had to buy my credit report which is costing me money and i find out it is still not updated. <br> <br> they keep on apologizing for inconvenience caused which ****es me off, i have been patient enough now. edcon is not taking some other people'\s life serious. it is so frustrating that i have to beg them to do their job<br> "
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Edcon's replyOfficial
12 Nov 2015, 16:22Hello sirlanny,
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm that a your ITC profile update was re-submitted as of the 11.11.2015.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm that a your ITC profile update was re-submitted as of the 11.11.2015.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Best regards,
Edcon's reply12 Nov 2015, 16:22
Official
Hello sirlanny,
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm that a your ITC profile update was re-submitted as of the 11.11.2015.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Please accept our sincere apologies in regards to the overall service experience.
We would like to confirm that a your ITC profile update was re-submitted as of the 11.11.2015.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Best regards,