1 reviews | Active since Oct 2016

23 Feb 2017, 11:19

itc still not cleared

<p>i updated and paid up my Jet stores account on the 20th of August ...2016 .....was promised a paid up letter ......i also queried about dis last week Thu 2017/02/16 01:39 PM.....and was promised that my name will be cleared .....i was given details ..because i had to clear the mess myself called this no ***Jet spoke to busi and to my suprise she told mt that ....my account will be updated after 2 years .....email adress ********** its not working and ohh wait its gets ...better ....i was promised a paid up letter within 48hrs well its 7 days after......and im still waiting ......stop treating your clients like dirt ...i have rights and surely i am willing and i will take this futher ........i</p>

0
Replies (2)
Edcon
Edcon's reply24 Feb 2017, 10:20
Official

Good day.

Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the account being handed over. Alternatively kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post/ email. Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Best regards,

Edcon
Edcon's reply24 Feb 2017, 10:20
Official

Ref no : ***/GO

Best regards,