SJ
Sinead J
1 reviews | Active since Oct 2015
17 Aug 2017, 11:38
IRATE: *****
I opened an Edgars active account and one of the EDCON agents assisted me.
He started explaining the funeral policy cover to me and I interrupted him and advised that I DO NOT WANT ANY ADDITIONAL STUFF ON THIS ACCOUNT. I JUST WANT THE ACCOUNT AND THAT'S IT.
The gentleman then went on to say I will not get any discounts, blah blah blah and I repeated myself( my sister as a witness as she was with me at the store in Bellville Middestad Mall) and said I WANT NOTHING... NIKS... *****!
However, today I receive multiple SMS updates advising otherwise.
Please cancel this immediately or I will report you guys to the Consumer ACT as a client needs to agree to any additional services for you to add it to my account and debit for it.
Helpful (0)
Replies (3)0
Replies (3)
Edcon's replyOfficial
18 Aug 2017, 09:09Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Relations Team
Email: ***
Call Centre: ***
Best regards,
Edcon's reply18 Aug 2017, 09:09
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Relations Team
Email: ***
Call Centre: ***
Best regards,
Edcon's replyOfficial
18 Aug 2017, 09:10Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Relations Team
Email: ***
Call Centre: ***
Best regards,
Edcon's reply18 Aug 2017, 09:10
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Relations Team
Email: ***
Call Centre: ***
Best regards,
SJ
Sinead J's updateReviewer Update
18 Aug 2017, 09:29I will not be calling anyone or visiting any branch.
I did not ask for this and I will not be taking time out of my busy schedule to do something I asked not to be done.
This is not the first time and it is ****ing me off. Train your people right!
ID number ***
SJ
Sinead J's update18 Aug 2017, 09:29
Reviewer Update
I will not be calling anyone or visiting any branch.
I did not ask for this and I will not be taking time out of my busy schedule to do something I asked not to be done.
This is not the first time and it is ****ing me off. Train your people right!
ID number ***