EF
Enid F

1 reviews | Active since Oct 2013

14 Apr 2016, 14:02

Interest/Jet cub fee/service fee

It is really so sad to see how they rip people off with an instalment of 140.00, asking interest at 25.4% (fixed amount of 25.27), a fixed service charge of 40.00 and a jet club fee of 30.90 that they don't explain to the normal people on the street..

0
Replies (1)
Edcon
Edcon's reply15 Apr 2016, 08:42
Official
Hello EnidFerreira,

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban

A reference number for the complaint logged on your behalf is as follows ***/GO

Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.