Insurance delay
<p>I laid an insurance claim 3 weeks back and reported the matter last week that it hasnt been attended to. But they ignored me. It is utterly disgusting how they handle claims. I pay money to be insured and yet ive stayed 3 weeks without a phone. The service in store is **********</p>
We apologise for any frustrations incurred. Kindly be advised that the store management has updated the cell insurance query with ref no: ***/GO. They stated that they have liaised with the Fin rite team and they looked into the matter and will keep you updated and they apologised for the lengthy period its taking to resolve the matter.
Kind regards,
Customer Experience Team
Call Centre: ***
We apologise for any frustrations incurred. Kindly be advised that the store management has updated the cell insurance query with ref no: ***/GO. They stated that they have liaised with the Fin rite team and they looked into the matter and will keep you updated and they apologised for the lengthy period its taking to resolve the matter.
Kind regards,
Customer Experience Team
Call Centre: ***