lN
lwando N
1 reviews | Active since Oct 2012
04 Feb 2015, 14:11
insurance claim
submitted a claim instore and a week later, no response, no accountablity!!! ive called, tried to complain, calls always getting cut or people sick and not at work to do thier job
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
05 Feb 2015, 11:59Hello lwandon,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require. This has been addressed with management. Kindly be advised that we have contacted the Store Manager of Edgars Sandton and they will be looking into your cell phone claim query and assisting you
Your reference number will remain the same : ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require. This has been addressed with management. Kindly be advised that we have contacted the Store Manager of Edgars Sandton and they will be looking into your cell phone claim query and assisting you
Your reference number will remain the same : ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edcon's reply05 Feb 2015, 11:59
Official
Hello lwandon,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require. This has been addressed with management. Kindly be advised that we have contacted the Store Manager of Edgars Sandton and they will be looking into your cell phone claim query and assisting you
Your reference number will remain the same : ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require. This has been addressed with management. Kindly be advised that we have contacted the Store Manager of Edgars Sandton and they will be looking into your cell phone claim query and assisting you
Your reference number will remain the same : ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,