EJvR
Ernest Jansen van Rensburg
1 reviews | Active since Jun 2015
31 Mar 2016, 11:11
insurance charges
Im being charge for insurance wich i didnt give my consent for. And wasted R30 of airtime trying to get through to the insurance call centre
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Replies (1)
Edcon's replyOfficial
01 Apr 2016, 08:58Hello Ernestjvr,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below as the cell phone insurance cancellation request has been escalated to them for further assistance
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below as the cell phone insurance cancellation request has been escalated to them for further assistance
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply01 Apr 2016, 08:58
Official
Hello Ernestjvr,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below as the cell phone insurance cancellation request has been escalated to them for further assistance
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the direct accounts team details below as the cell phone insurance cancellation request has been escalated to them for further assistance
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,