1 reviews | Active since Aug 2010
INFERIOR QUALITY GOODS AT EDGARS GALLERIA
<p>I purchased a pair of Bradford shoes at Edgars galleria store at amanzimtoti .The shoe broke on the heels and seams within a two month period .Nevertheless I escalated the concern n to Edgars and was advised that i could bring it in for a full refund or swap for a new pair opted to take another pair and noticed that the shoe heel is braking up, the shape of the shoe is deformed and the inner soles have moved as well as cracks on the shoe as well</p> <p>I am so disgusted and annoyed now</p> <p>It’s not been even two months on this pair and the very same problem has once again replicated</p> <p>I am very disappointed with my purchase and I trust Edcon will be seriously looking into this concern</p> <p>Mohamed Saib</p> <p>Mobile: ***</p> <p> </p>
We have escalated the complaint to the Edgars Amanzimtoti management for actioning accordingly as the our valued customer is not happy with the quality of the Bradford shoes. A reference number for the formal complaint logged on your behalf is as follows ********** 271/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Amanzimtoti management for actioning accordingly as the our valued customer is not happy with the quality of the Bradford shoes. A reference number for the formal complaint logged on your behalf is as follows ********** 271/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.