MR
Meena R

1 reviews | Active since Apr 2015

12 Jun 2017, 13:52

Inefficient/*********** staff at customer services

<p>I am trying to get someone at customer service to assist me in obtaining a copy of an invoice. After 3 calls and twenty minutes still no success.</p> <p>Why do stores have a customer service dept when in reality thus does not exist????????</p> <p> </p>

0
Replies (1)
Edcon
Edcon's reply13 Jun 2017, 09:40
Official

Kindly be advised that the matter has been sent directly to the accounts team for actioning as we attempted calling you and you were unreachable. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.