Incorrectly accosation of \Short payment\""

On Sunday, I received a phone- call from an EDCON employee, that I have not paid my account, which was changed to I short- paid my Edgars account.<br> If this is the case, it should be discussed with the Edgars employee, who gave me the \Amount due\"<br> I paid my account on the 29/01/2016 and according to me, I have nothing overdue! The person still had the audacity, to ask me for identification, when she phoned me.<br> <br> This is not the first time this has happened- my wife was also in a situation, where a RUDE EDCON employee, asked her why she could not afford increasing her insurance but \"she could afford to BUY the weekend before on her Edgars account\". <br> This bad experience with EDCON/ EDGARS has only started the last year. Never before did we have such unmannered and unprofessional experiences."