zjvr
zenta janse van rensburg
1 reviews | Active since Mar 2019
04 Mar 2019, 13:28
Incorrect data associated to another customer miss EE CROWSTER
I received an email to rate Edcon services after being told that I visited the Jet branch in Jeffreysbay. I informed the call centre that this is indeed incorrect and asked that my e-mail address is removed from their system linked to the customer Miss EE CROWSTER Today I received another "rate our service" after calling the EDCON branch. Please ensure that my details are removed
I suggested that edcon do the following
1. Search on MISS EE CROWSTER 2. LOOK AT ADDRESSES WITHIN JEFFREYSBAY Check on ALL Miss EE CROWSTER WHO HAS AN EMAIL ADDRESS = ********** 3. Delete the email address As easy as that Regards Zenta
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
05 Mar 2019, 10:17Dear Zenta
Thank you for the message.
Please be advised that we have removed your email address already from the other cash card holders profile .
Our marketing communications are pre - loaded 30 days in advance,so it will eventually stop.
Once again we apologise for the frustrations caused to you.
Reference: ***/go
Kind regards
The Edgar's Customer Experience Team
***
Thank you for the message.
Please be advised that we have removed your email address already from the other cash card holders profile .
Our marketing communications are pre - loaded 30 days in advance,so it will eventually stop.
Once again we apologise for the frustrations caused to you.
Reference: ***/go
Kind regards
The Edgar's Customer Experience Team
***
Edcon's reply05 Mar 2019, 10:17
Official
Dear Zenta
Thank you for the message.
Please be advised that we have removed your email address already from the other cash card holders profile .
Our marketing communications are pre - loaded 30 days in advance,so it will eventually stop.
Once again we apologise for the frustrations caused to you.
Reference: ***/go
Kind regards
The Edgar's Customer Experience Team
***
Thank you for the message.
Please be advised that we have removed your email address already from the other cash card holders profile .
Our marketing communications are pre - loaded 30 days in advance,so it will eventually stop.
Once again we apologise for the frustrations caused to you.
Reference: ***/go
Kind regards
The Edgar's Customer Experience Team
***