KK
Keitumetse K
1 reviews | Active since Mar 2015
27 May 2015, 19:11
Incorrect billing
Haven't been receiving statements since Dec 2014. So I have been paying the same minimum instalment that was given. I go shopping to my surprise I am told that my account has been suspended and that I have been taken to the credit bureau. I am so upset because my name has been put up on the credit bureau. I want Edcon to reverse what they have done.
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Replies (1)
Edcon's replyOfficial
29 May 2015, 09:18Hello keitumetse2,
Service is a priority at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. kindly note that all concerns raised regarding your account has been escalated to our accounts team to investigate further and revert feedback to you directly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service is a priority at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. kindly note that all concerns raised regarding your account has been escalated to our accounts team to investigate further and revert feedback to you directly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edcon's reply29 May 2015, 09:18
Official
Hello keitumetse2,
Service is a priority at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. kindly note that all concerns raised regarding your account has been escalated to our accounts team to investigate further and revert feedback to you directly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service is a priority at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. kindly note that all concerns raised regarding your account has been escalated to our accounts team to investigate further and revert feedback to you directly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,